FAQ – We are usually asked about
1. Are you an exporter or a manufacturer?
Truc Lam manufactures metal stamping parts in our own factory in Nha Trang, Khanh Hoa, Vietnam. Other products are outsourced, making us a combination of both manufacturer and trader.
2. What products do you specialize in?
We specialize in metal stamping parts, sheet metal fabrication, and custom metal components for various industries.
3. Do you offer custom manufacturing?
Yes, we provide custom manufacturing based on your specifications, including design, material selection, and finishing options.
4. What materials do you work with?
We work with various metals, including stainless steel, aluminum, and carbon steel, depending on the project requirements.
5. What is your production capacity?
Our factory is equipped with advanced machinery, allowing us to handle both small and large production runs efficiently.
6. Do you provide samples before mass production?
Yes, we can provide samples for approval before moving forward with bulk production. Sample costs and lead times vary depending on the complexity of the product.
7. What are your lead times?
Lead times depend on the order size and complexity. Typically, production takes between 2 to 6 weeks after sample approval and order confirmation.
8. Do you export internationally?
Yes, we export our products worldwide and can arrange shipping based on your preferred logistics method.
9. What are your payment terms?
Our standard payment terms are typically T/T (Telegraphic Transfer) with a deposit before production and the balance before shipment. We can discuss alternative terms based on order volume and business relationships.
10. Can I visit your factory?
Yes, we welcome customers to visit our factory in Nha Trang, Vietnam. Please contact us in advance to schedule an appointment.
We will answer your email within 24hours!
At Truc Lam, our goal is to help our customers reduce production costs while improving efficiency and product quality.
Office add: 95 Phong Chau Street, Vinh Thai Commune, Nha Trang City, Khanh Hoa Province, Vietnam.